Each week we publish an inventory of latest services for ecommerce retailers. This installment contains updates on post-purchase intelligence, stock optimization, funds, agentic commerce, product suggestions, and chatbots and buying assistants.
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New Instruments for Retailers
PinchAI raises $5 million to assist retailers defend towards return fraud. PinchAI, a post-purchase intelligence platform that helps retailers reward loyal clients and stop return fraud, has introduced a $5 million seed spherical, co-led by Dynamo Ventures and Infinity Ventures with participation from Outlined Capital and PayPal Ventures. With the funding, PinchAI will speed up product improvement throughout its abuse prediction fashions, warehouse intelligence programs, and adaptive return engine.
PinchAI
ConverSight and Katana accomplice to forecast demand and optimize stock. ConverSight, a supplier of unified choice intelligence, has partnered with Katana Cloud Stock, a cloud-native platform for product companies. The collaboration will ship AI foresight to manufacturing, ecommerce, wholesale, and retail corporations, enabling them to plan stock, anticipate demand shifts, and scale back carrying prices. As a part of the launch, the businesses are introducing QuickStart AI for Katana, a instrument that claims to rework Katana’s information into proactive forecasting and stock optimization.
Paysafe and Pay.com launch partnership. Funds platform Paysafe has introduced a collaboration with Pay.com, a funds orchestrator. Pay.com’s know-how enhances the checkout expertise by leveraging superior orchestration with a centralised danger engine to maximise acceptance and authorization charges. The platform now contains Paysafe’s credit score and debit card processing. Pay.com has additionally built-in Paysafe’s Skrill and Neteller digital wallets, in addition to PaysafeCard eCash instrument, amongst different various fee strategies.
Helcim launches Cost Extension for retailers. Helcim, a funds firm, has launched Cost Extension, enabling retailers to “carry their very own funds” to their favourite browser-based software program. By putting in a browser extension, companies can join their present workflow on to Helcim. This integration permits transaction information to circulation from the software program to Helcim’s fee interface and again once more, making certain invoices are marked paid and books are balanced with out handbook information entry.
Channelwill rebrands as Cwill, releases unified commerce platform. Channelwill, a Shopify app developer targeted on post-purchase and retention instruments, has introduced its rebrand to Cwill. The corporate is integrating its 5 merchandise right into a single platform: Parcelwill post-purchase answer, Trustwill retention answer, Sendwill electronic mail advertising instrument, Chatwill AI-powered customer-service assistant, and SEOwill for content material and natural search.
Quill
AWS launches European Sovereign Cloud. Amazon Net Providers has launched European Sovereign Cloud, positioned inside the E.U. and offering an independently operated cloud with technical controls, sovereign assurances, and authorized protections for delicate information. AWS will prolong the cloud’s footprint from Germany throughout the E.U., beginning with Belgium, the Netherlands, and Portugal.
Ballerine launches agentic commerce governance platform. Ballerine, an AI-native danger and compliance platform for monetary establishments, fintechs, and marketplaces, has launched “Trusted Agentic Commerce Governance Platform,” a real-time working instrument to assist fee service suppliers put together and govern retailers for agent-driven commerce. The platform evaluates eligibility, enforces insurance policies, and repeatedly screens stock and behavioral indicators as catalogs evolve, based on Ballerine.
Lyxity launches API for content material on WordPress, Wix, Drupal, Strapi. Lyxity, a supplier of clever content material know-how for entrepreneurs, has launched its API, extending its AI to WordPress, Wix, Drupal, and Strapi-powered web sites. By way of its API, Lyxity says it allows (i) direct connection to an internet site’s content material administration system, (ii) retrieval of efficiency and question information from Google Search Console, (iii) manufacturing of publication-ready content material, (iv) assessment and enhancement of present legacy content material, (v) growth and group of content material for improved readability, and (vi) handbook assessment and modifying earlier than publishing.
Evertune tracks model visibility in product suggestions. Evertune, a supplier of generative engine optimization, has introduced buying intelligence to trace how AI fashions advocate merchandise and translate uncooked information into actionable optimization methods. Evertune states its instrument can (i) monitor buying set off charges to benchmark class buy intent and determine alternative measurement, (ii) monitor buying visibility to measure aggressive efficiency and show optimization impression over time, (iii) determine which partnerships drive discovery and the place distribution gaps exist, and (iv) see the worth ranges and averages AI shows to your merchandise versus opponents.
Evertune
Tredence unveils agentic commerce accelerators. Tredence, an information science and AI instruments supplier, has launched 5 agentic commerce accelerators. “Cosmos Buyer Intelligence Agent” predicts buyer actions and fashions shopper preferences for real-time personalization. “Personalised Content material Technology Agent” generates on-brand, multimodal customized content material (textual content, product descriptions, pictures, movies). “Contextual Search Agent” implements question-driven and contextual seek for clients. “Shopper Concierge Agent” supplies a genAI buying assistant for related insights and product suggestions. “Buyer Engagement Agent” orchestrates cross-channel messaging.
Knowband launches AI chatbot for PrestaShop and OpenCart shops. Knowband has launched its AI chatbot for ecommerce shops on PrestaShop and OpenCart platforms. The chatbot helps real-time conversations and supplies data reminiscent of product particulars, order standing, delivery updates, and order monitoring. Retailers can add the chatbot on to their retailer’s frontend to assist buyers receive immediate help whereas searching. Knowband says the chatbot works with a number of AI fashions, together with ChatGPT, Gemini, DeepSeek, and Claude.
Perception and Stripe accomplice for enterprise commerce. Perception Enterprises has introduced an expanded partnership with Stripe. The collaboration combines Stripe’s programmable monetary providers platform and Perception’s options integrator capabilities to speed up how organizations launch digital income fashions and scale globally. The consequence, per Perception and Stripe, is instruments for contemporary checkout and funds integrations, enabling purchases instantly in genAI platforms.
Crescendo launches multimodal buying assistant on Shopify. Crescendo, an AI-powered customer support platform, has launched its multimodal AI buying assistant on the Shopify App Retailer. Crescendo says its AI assistants unify service and buying right into a single expertise, answering service questions and guiding buyers towards buy.
Crescendo
