WooCommerce Subscriptions is constructed to be versatile. With computerized renewal, guide renewal, financial institution transfers, and customer-controlled billing, that flexibility is a function. And it makes it essential to have a transparent view into what’s taking place along with your subscriptions, not simply how they’re configured.
Introducing the Subscriptions Well being Examine: A brand new view that may let you know simply that. Discover it at WooCommerce → Standing → Subscriptions.
The software presently has two views. Each surfaces a special sort of data value understanding about.
View 1: Helps autorenewal
This view exhibits you manual-renewal subscriptions which have a tokenized cost technique able to dealing with computerized costs — that means the infrastructure for computerized billing is already there, however the subscription isn’t utilizing it.
It additionally exhibits renewal choice. Not each manual-renewal subscription here’s a drawback. Some had been set manually by the shopper. Some mirror a store-level setting that was in place when the subscription was created. That context is seen within the software.
One factor value noting: if you replace your retailer’s renewal settings, the change solely applies to new subscriptions. Present ones keep as they had been. This view is how you discover those you would possibly wish to return and replace.
View 2: Lacking renewals
This view exhibits subscriptions that aren’t renewing when they need to be. The trigger is often an information integrity subject like motion scheduler failures or subscriptions affected by a bug. For those who’ve had gaps in renewal income that you just couldn’t clarify, that is the place to look.
Regardless of which view you select, it’s essential to notice that the software doesn’t make modifications robotically. It provides you the knowledge; what you do with that’s as much as you. Evaluation flagged subscriptions individually earlier than taking any motion — a few of what surfaces will probably be intentional, and the software is designed that will help you inform the distinction.
Replace to the most recent model of WooCommerce Subscriptions from Dashboard → Updatesthen head to WooCommerce → Standing → Subscriptions.
These two views are simply the beginning. Our purpose is to offer you an ongoing, dependable learn in your subscription well being — not a one-off diagnostic — so we’ll be dropping extra releases quickly. Because the software grows, you’ll have extra visibility into what’s working and the place to look when one thing isn’t.
If in case you have questions or run into something sudden, the WooCommerce Happiness Engineering crew will help.
Tim is a part of the Funds product crew at Woo, engaged on WooCommerce Subscriptions, WooPayments, and the way retailers uncover and onboard to cost options. He is a SaaS ecommerce transplant making an attempt to make it within the open supply world. When he isn’t working, he is on a aircraft, on the theatre, or being walked by his canine.
